You downloaded Vois, double-clicked the installer, and Windows showed a blue warning. Or maybe nothing happened at all.
Start with the source, not the bypass. Download the current installer from Vois downloads or use the link in your official license email. If the filename, sender, or download location is unexpected, do not run it. Re-download from the official source or ask support to verify it.
Once the installer is confirmed, the desktop steps below will get Vois running so you can create projects locally, choose voices, and review audio without sending your scripts to a cloud voice service.
Why Windows Shows These Warnings
Windows has a feature called SmartScreen that uses publisher reputation to decide when to show an extra warning. A blue screen that says "Windows protected your PC" means Windows wants you to take a second look. It does not, by itself, prove that the file is unsafe or safe.
Verify that the download came from vois.so/download or your official license email, and that its name matches what you expected. Only then should you continue with the installer steps below.
Vois processes projects locally after installation. That is why the product is useful for scripts and audio you do not want to upload to a remote voice service.
The Blue Screen: "Windows Protected Your PC"
This is the most common prompt: a blue screen with a shield icon and the message "Microsoft Defender SmartScreen prevented an unrecognized app from starting."
Use this flow only after confirming the source and filename:
- Select "More info." It is a link, not a button.
- Check the app name and publisher details Windows shows against the installer you expected.
- Select "Run anyway" only when they match the official Vois download.
The installer should then start normally. If any detail is unfamiliar, close the prompt and get a fresh installer from Vois downloads.
Nothing Happens When You Double-Click
If double-clicking the installer produces no warning and no window, Windows may have blocked the downloaded file.
Use this desktop review flow:
- Find the installer in your Downloads folder.
- Confirm its filename and download source before changing any security setting.
- Right-click the file and choose "Properties."
- At the bottom of the General tab, look for the message: "This file came from another computer and might be blocked to help protect this computer."
- If it appears, select "Unblock," then select "Apply" and "OK."
- Run the installer again. If SmartScreen appears, return to the source check above before selecting "Run anyway."
Do Not See the "Unblock" Checkbox?
No "Unblock" option usually means Windows has not applied that download flag. Do not disable security tools or add an exception just to force the installer open. Instead:
- Check whether your antivirus quarantined the file and review the detection details.
- Re-download the installer from Vois downloads.
- If the source and filename are confirmed but the problem continues, contact support with a screenshot of the warning.
Antivirus False Positives
Antivirus software sometimes flags new or uncommon installers. A detection is worth investigating, even when you think the download is legitimate.
Before restoring or allowing anything:
- Verify you obtained the current installer from Vois downloads or the official license email.
- Compare the filename with the one you intended to download.
- Review the antivirus detection and scan the fresh download with Windows Security.
- If the source or detection is unclear, do not restore the file. Contact Vois support with the alert details instead.
Do not add a blanket antivirus exclusion for an installer you cannot verify.
WebView2 Runtime Issues
Vois uses Microsoft's WebView2 Runtime to render its interface. Most Windows 10 and 11 machines already have it installed through Windows Update, and the Vois installer will attempt to set it up automatically if it's missing.
In rare cases, you might run into one of these scenarios:
"WebView2 Runtime is already installed for the system"
You installed Vois successfully, but the app will not launch, or the installer reports that WebView2 is already installed under another account.
This can happen when WebView2 is available only to a specific Windows user profile rather than system-wide.
Desktop steps:
- Open Microsoft's WebView2 download page.
- Under "Evergreen Standalone Installer," choose the x64 download, not the Bootstrapper.
- Right-click the downloaded Microsoft installer and choose "Run as administrator."
- Let it finish, then launch Vois from the Start Menu. You should not need to reinstall Vois.
Vois Opens as a Blank White Window
If Vois launches to a blank white window, install the Microsoft Evergreen Standalone Installer using the same steps above, then try again.
Verifying WebView2 Is Installed
- Open Settings with Windows key + I.
- Go to Apps > Apps & Features (Windows 10) or Apps > Installed apps (Windows 11).
- Search for "WebView2."
- Look for "Microsoft Edge WebView2 Runtime."
If it is listed but Vois still cannot find it, use the system-wide Microsoft installer described above.
System Requirements
Before installing, make sure your system meets these specs:
| Requirement | Recommendation |
|---|---|
| OS | 64-bit Windows 10 or Windows 11 |
| RAM | 8 GB recommended |
| Disk | 2 GB free space |
| Internet | Needed for download and any required activation; local voice production works offline afterward |
Vois runs its voice-production workflow on your hardware after setup, so you can keep scripts and generated audio on the computer running the project.
After Installation
Once installed, open Vois from the Start Menu. Follow the activation or sign-in prompt shown in the app, then create a project, select a voice, and generate a short test passage before importing a full script.
If you cannot find your license email, check spam and confirm that you are looking for the official Vois sender. For help with an unexpected installer prompt or activation issue, use the Discord community.
Still Stuck?
If the steps above do not resolve the issue, join the Discord community and include:
- Your Windows version (Settings > System > About)
- A screenshot of the exact prompt or error
- The download source and expected installer filename
- Whether you already tried the official WebView2 installer
For a fresh copy of the desktop app, Get started. Verify the installer first, then let Vois keep the voice-production work on your own machine.
-- Praney